Customer Satisfaction Consultation
Developing processes in your small business that guarantee Customer Satisfaction and increase revenue
Customer Satisfaction Plan
Your customer satisfaction plan should address how to handle the majority of potential issues that will occur in your small business. By taking the time to capture these potential issues, identifying the possible causes, you can develop solutions to prevent them, and train employees how to seamlessly address these issues that may occur.
Increased Customer Loyalty
Your customers’ willingness to continue to patronize your establishment and spend their hard-earned money is the most prevalent indicator of customer loyalty. Loyal customers can account for a significant portion of your revenue. This is what makes an investment in executing your customer-satisfaction plan extremely lucrative.
Improve customer retention and loyalty
Identify the systems and processes to develop to guarantee the satisfaction of your customers
In this consultation you will learn
How a customer satisfaction focus impacts your bottom line
How to turn customers into long-term, loyal supporters of your small business
Identify weaknesses in your Customer Satisfaction Plan
How your employee's attitudes impact your small businesses bottom line
- How your small businesses online reviews/feedback is impacting your sales
- What cultural stereotypes have to do with the success of your small business
- How the way you run your small business determines how the world sees your country and impacts tourism
- You complete Survey Monkey consultation questionnaire
- We review your responses
We conduct additional onsite/online research and ask clarifying questions(if needed)
We conduct analysis & draw conclusions
- We schedule/conduct a meeting to review on site OR via Zoom video conference
We present recommendations
- You implement recommendations OR discuss a plan for us to assist with implementation
Frequently Asked Question: How much does it cost?
Frequently Asked Question: How does the money back guarantee work?
Discover how a customer satisfaction focus impacts your bottom line
Turn customers into long-term, loyal supporters of your business